What information we collect and how
The information we collect via the Website may include:
Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws.
The details we collect will be used:
To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
Neon Web Design,
37 Wedgwood Drive,
Neon provided Suttles with an excellent, professional service from start to finish of our project and the results are amazing. We now have a brilliant new website that massively improves and updates on our previous site. Charlotte was extremely helpful and easy to deal with and we can recommend Neon Web Design highly!
I have just had a new author website built and am thrilled with it. It's fresh, contemporary and stylish. My publishers, Simon & Schuster, are also delighted with it, saying it is one of their favourite author websites. Charlotte is efficient and talented; if I need to update or add to the pages, she does it quickly for me. I feel in very good hands and wouldn't hesitate to recommend Neon Web Design.
Alice Peterson, Author
I have been commissioning website development for over 10 years now, and can safely say that Neon Web Design are the best supplier I have ever used.
The work is always on time, of the highest quality, and very reasonably priced. I can highly recommend Charlotte and her team, they are also very flexible, always available to talk and open to new ideas.
Clive Percival — Director, 2pm Design
Neon Web Design are terrific and I’ll be going back to them for more promotional materials. They really listened and understood exactly what I wanted—even better than I could explain.
I love the website Neon created and I’ve had great feedback from everyone who’s seen it. The site’s functions are excellent. Their prices were very fair and as agreed, and they kept to the promised time scales. I recommend them wholeheartedly and without reservation. Quick, get in their queue!
Working closely with Charlotte, we are delighted with our new website from Neon. Our new site is not only aesthetically strong, the back end functionality really is top drawer. We were suitably impressed, however our clients were really impressed. Neon have delivered a solution that provides tremendous ease of use.
The price was reasonable for our requirement, and the deadline was met comfortably. If you require a high quality website, especially with enhanced functionality, you'd do well to contact Neon. We're delighted, and would recommend Charlotte whole-heartedly.
Charlotte, I would like to say that I am delighted with what we have achieved here. I showcased my funky new website to a select number of clients, family, and friends to gauge reaction... I have been absolutely delighted with the feedback so far.
Every person who has seen my new site has reacted in the same way. “WOW” “Your new site looks amazing” we'd like to thank you for listening to the brief, and delivering a funky, slick new website that gets the Total Creative Talent message across perfectly... We’re Absolutely Chuffed!
Steven Martin, Director - Total Creative Talent
I am thrilled with the new website Charlotte has created for our company. We have received great feedback from colleagues and I will not hesitate to endorse her.
In particular, Charlotte provided extra value with her continued advice throughout the project based on her prior experience. I am very impressed with the service received.
Richard Field, Chief Executive, Richard Field Property Search Ltd
We are extremely pleased with our new website. The team worked hard to ensure all our requirements were fulfilled, including creating a user registration and log-in area.
They were committed and professional throughout this long-term project and Charlotte was always more than happy to be flexible to fulfill our changing demands.
Oliver Scott, Partner and Fund Manager, Kestrel Partners
Just a note to say that I am extremely pleased with the new website you created for me. It was done very efficiently, with the minimum of fuss and incorporates many features which I have not previously considered were within either my competence or reach.
You made the whole process very easy and used considerable flair in envisaging how it would best be presented. I shall not hesitate to tell my clients of your excellent service.
Roger J Gould, Copywriter
Charlotte’s advice and recommendations in putting together the initial website for our new event and wedding planning venture were terrific. From the outset she understood absolutely what was required, but also she added that certain indefinable “je ne sais quoi” which helped to elevate the project beyond our most ambitious expectations.
Not only would I recommend her to anyone looking for the design and build of a new website, I would also unhesitatingly go back to Charlotte in the future, knowing that I could expect the best possible results.
A really positive experience and am keen to use services again and again.
I’m very pleased all round.
Graeme Ogilvy, Jardine Lloyd Thompson
Charlotte helped our small business define our requirements and vision, and then personally built our web-site. We had the opportunity to review the progress and direction during check points in the process.
Charlotte was great to work with, shielded us from the technology, and delivered a great result.
Jack Barnett, Jordans Village Store
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