Web Design Poole and Bournemouth - Neon.

Creating brighter websites.

Charlotte's web.

How do visitors see your website?

This post is aimed a small business owners, so that you get the most out of your website.

Once the design and build of a website is complete, browser testing is vital. The website may look good in the browser you are using to view it, but how about all the other browsers people use? Each browser uses different methods to render web pages, and as such the appearance of a website can vary hugely from browser to browser.

Even if a website has been built using best practise code and techniques, that doesn’t mean that it will look good in all browsers. Unfortunately browsers are buggy too, so web developers have to ‘code around’ each browsers eccentricities. The older the browser, the more buggy it will be and of course the powers that be are always introducing new browsers, so the methods change too.

Internet Explorer 6 is currently the bain of us web developers, as it is notoriously buggy. Although superseded by 2 newer versions of Internet Explorer, a lot of large organisations have it installed in their offices and have not upgraded since it is such a large task. Therefore, it is still used by a lot of people.

As a rule of thumb, you should specify in writing during the agreement of a website build which browsers the website will be compliant with, so that it is done right at the very beginning.

But if you want to check your website is cross-browser compatible, where do you start?

The first port of call should be your website traffic statistics. There you should be able to find out what browsers are used to view your website, and how many people use each one. For instance, I can see 44% of visitors to www.neonwebdesign.co.uk use Internet Explorer, 35% use FireFox, 14% use Safari, 5% use Chrome and 2% are unaccounted for.

As I do web development, my audience is quite web-savvy and uses a variety of web browsers to suit their needs. This is particular to the web industry though, in other industries you will have different percentages. Although I haven’t listed them there, do get the version breakdown for Internet Explorer as they all behave so differently and are used so widely.

Once you have these figures, ask your web developer to conduct an audit of your website, checking how it behaves in each browser. You can also test the website in different operating system (in fact the list is endless of where you can test your website!), although testing the website in a up to date Windows and Mac O/S should suffice.

If you’re website doesn’t contain much functionality and is ‘flat’ html (text and images) screen shots of every page in each different browser is a good way of seeing the problems. If you are running a website with high functionality (e.g. a website selling fancy dress outfits) then you should ask your web developer to write a report which details the behaviour of your website in each browser, in comparison to the agreed functionality of the site.

When the audit is complete, you can then agree with your web developer how any issues should be fixed. All websites should be checked to see if they are cross browser compliant, it’s the final step and the difference between a website looking polished and not looking very good at all.

Best of luck!

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Happy Clients...

  • Charlotte and the team at Neon Web Design have recently completed the re-development of our wonderful new website www.creategiftlove.co.uk to a high standard.

    It was an absolute pleasure to work with Neon throughout. Charlotte has always been approachable, breaking down development issues into 'normal' language which has helped enormously to get the result we wanted.

    Charlotte went out of her way to troubleshoot any problems that arose and always came back with options for a solution.

    Thanks so much, we would highly recommend Neon for any future web development.
    Liz Deans, Create Gift Love
  • Neon provided Suttles with an excellent, professional service from start to finish of our project and the results are amazing. We now have a brilliant new website that massively improves and updates on our previous site.

    Charlotte was extremely helpful and easy to deal with and we can recommend Neon Web Design highly!
    John Suttle, Suttles Group
  • I have just had a new author website built and am thrilled with it. It's fresh, contemporary and stylish. My publishers, Simon & Schuster, are also delighted with it, saying it is one of their favourite author websites.

    Charlotte is efficient and talented; if I need to update or add to the pages, she does it quickly for me. I feel in very good hands and wouldn't hesitate to recommend Neon Web Design.
    Alice Peterson, Author
  • I have been commissioning website development for over 10 years now, and can safely say that Neon Web Design are the best supplier I have ever used.

    The work is always on time, of the highest quality, and very reasonably priced. I can highly recommend Charlotte and her team, they are also very flexible, always available to talk and open to new ideas.
    Clive Percival — Director, 2pm Design
  • Neon Web Design are terrific and I’ll be going back to them for more promotional materials. They really listened and understood exactly what I wanted—even better than I could explain.

    I love the website Neon created and I’ve had great feedback from everyone who’s seen it. The site’s functions are excellent. Their prices were very fair and as agreed, and they kept to the promised time scales. I recommend them wholeheartedly and without reservation. Quick, get in their queue!
    Sara Pascoe, Children's Author — sarapascoe.net
  • Working closely with Charlotte, we are delighted with our new website from Neon. Our new site is not only aesthetically strong, the back end functionality really is top drawer. We were suitably impressed, however our clients were really impressed. Neon have delivered a solution that provides tremendous ease of use.

    The price was reasonable for our requirement, and the deadline was met comfortably. If you require a high quality website, especially with enhanced functionality, you'd do well to contact Neon. We're delighted, and would recommend Charlotte whole-heartedly.
    James Nash, UK Sales Director, Shadehaus Ltd
  • Charlotte, I would like to say that I am delighted with what we have achieved here. I showcased my funky new website to a select number of clients, family, and friends to gauge reaction... I have been absolutely delighted with the feedback so far.

    Every person who has seen my new site has reacted in the same way. “WOW” “Your new site looks amazing” we'd like to thank you for listening to the brief, and delivering a funky, slick new website that gets the Total Creative Talent message across perfectly... We’re Absolutely Chuffed!
    Steven Martin, Director - Total Creative Talent
  • I am thrilled with the new website Charlotte has created for our company. We have received great feedback from colleagues and I will not hesitate to endorse her.

    In particular, Charlotte provided extra value with her continued advice throughout the project based on her prior experience. I am very impressed with the service received.
    Richard Field, Chief Executive, Richard Field Property Search Ltd
  • We are extremely pleased with our new website. The team worked hard to ensure all our requirements were fulfilled, including creating a user registration and log-in area.

    They were committed and professional throughout this long-term project and Charlotte was always more than happy to be flexible to fulfill our changing demands.
    Oliver Scott, Partner and Fund Manager, Kestrel Partners
  • Just a note to say that I am extremely pleased with the new website you created for me. It was done very efficiently, with the minimum of fuss and incorporates many features which I have not previously considered were within either my competence or reach.

    You made the whole process very easy and used considerable flair in envisaging how it would best be presented. I shall not hesitate to tell my clients of your excellent service.
    Roger J Gould, Copywriter
  • Charlotte’s advice and recommendations in putting together the initial website for our new event and wedding planning venture were terrific. From the outset she understood absolutely what was required, but also she added that certain indefinable “je ne sais quoi” which helped to elevate the project beyond our most ambitious expectations.

    Not only would I recommend her to anyone looking for the design and build of a new website, I would also unhesitatingly go back to Charlotte in the future, knowing that I could expect the best possible results.
    Nigel Passingham, Director, Infoplan Event & Wedding Planning
  • Charlotte worked with us to develop powerful web design strategies and translate those concepts into an actionable, cost-effective website.

    Her proprietary approach to online marketing and web design was results-oriented and focused on our individual needs. She was utterly committed to doing things right the first time.
    Isabel Camano, Shave the Bush
  • Charlotte listened to our brief for a new company website and understood our needs.

    She provided a very prompt and efficient service – often pushing us to adhere to deadlines and assisting with corporate redesign in addition to the original brief.
    Janet Sealy, Director, Janet Sealy Partnership Ltd
  • A really positive experience and am keen to use services again and again.
    I’m very pleased all round.
    Graeme Ogilvy, Jardine Lloyd Thompson